Use cases

Cohort Analysis
Cohort Analysis
Cohort analysis is an essential tool for tracking the retention and purchasing habits of your customers over time. By grouping customers according to the period of their first purchase, you gain a unique perspective on loyalty trends.
Find Out Which Products Help Convert New Customers to Loyal Customers
Find Out Which Products Help Convert New Customers to Loyal Customers
With Kuma, you can now access crucial insights into your customers' purchasing behaviors and product performance.
Target customers with personalized campaigns
Target customers with personalized campaigns
With Kuma, you have a valuable asset to develop your marketing strategy and achieve remarkable results.
Identify who your best customers are
Identify who your best customers are
With Kuma, simplify and optimize your marketing strategies effortlessly.
How many orders does it take to get a customer to be loyal
How many orders does it take to get a customer to be loyal
Utilizing Kuma's analytical prowess, you can transform your approach to customer loyalty, moving from a one-size-fits-all strategy to a nuanced, data-driven method that resonates with customers at a personal level.
Learn from your best customers to delight new customers
Learn from your best customers to delight new customers
Kuma's artificial intelligence will enable you to carry out targeted, high-impact marketing actions to reach potential new customers through your existing customers.
Prevent churn
Prevent churn
Embrace Kuma’s AI-driven approach to churn prevention and take control of your customer retention rates, ensuring the sustainability and profitability of your business.
Understand your customers buying journey
Understand your customers buying journey
Don't let your customers' journey remain a mystery, use Kuma to unlock the full potential of your online store